Welcome to Caresse, a Luxury Collection Resort & Spa in Bodrum, a 5-star hotel that exudes sophistication and elegance. Nestled in a picturesque location with stunning views of the Aegean Sea, this luxurious resort offers a serene oasis for guests seeking relaxation and indulgence. From the impeccable service to the opulent amenities, every aspect of Caresse is designed to provide guests with a truly memorable experience. Whether you're unwinding at the spa, lounging by the pool, or savoring exquisite cuisine at the on-site restaurants, Caresse promises a stay that is nothing short of exceptional. Experience the epitome of luxury at Caresse, where every detail is meticulously curated to ensure a perfect getaway.
Reviews
Excellent location right on the water. We had a room with a sea view and access direct to the beach area - it was a fabulous room in fairness. Great staff and lovely hotel overall. Only downside was the price of food and drink - very very …
Beautiful property but the quality does not equate with 5-star service. |The prices are extraordinarily expensive: a glass of champagne Eur 65! Not even in Dubai or Switzerland does a glass of Moët cost this much! Coke in the mini bar …
Let's start with the positives. Our room on the third floor at the front overlooking the sea was very spacious and well-appointed with a comfortable bed and very nice bed linen. The only thing we didn't find that would have been useful …
The ambience and beauty of this boutique resort is hard to rival in the area.Everyone working here delivering what you are paying for with a smile|I'll single out the front desk team and the concierge Umut Başdemir in particular for his …
It was perfect, even off-season. Restaurant, meal, atmosphere… was great, Ulaş bey from the Glass bar, Melissa hanım from spa, and all others was super nice. We wanted to spend 3 days by chilling, self care, spa etc. and Caresse was perfect place for it.
I am writing to express my extreme disappointment and frustration with the experience I had during my recent stay at your hotel. I booked a four-night stay from [8/29/23] to [9/2/23], and unfortunately, my experience was far from satisfactory.
Firstly, I was forced to change my room not once, but three times during my stay. The initial room I was assigned had a problem with the safe box. When I reported the issue to the front desk, I was informed that it could only be fixed if I was present in the room. This resulted in a four-hour delay and three different staff members attempting to fix the safe, all of whom were unsuccessful. This inconvenience was not only time-consuming but also highly frustrating.
Furthermore, the second room I was moved to had a faulty fan that made a loud noise. I immediately brought this to the attention of the manager, Javid, and requested that it be fixed as we planned to be out for the day. He assured me that the issue would be resolved. However, upon returning to the room at 9 pm, I discovered that the fan had not been fixed, prompting yet another room change. This lack of attention to detail and failure to follow through on promises is completely unacceptable.
In addition to the issues with the rooms, I found the hotel's management to be disappointingly unresponsive and unsympathetic to my concerns. When I approached Javid during check-out to express my dissatisfaction with the overall experience, I was met with a dismissive and unapologetic attitude. Not only did he fail to provide any form of apology or compensation for the inconveniences faced, but he also had the audacity to mention that they had changed my room, as if that alone justified the poor service received.
Furthermore, I must address the excessive noise disturbance caused by the DJ clubbing events held in the hotel's backyard until 2 AM every night. This made it virtually impossible to get a good night's sleep, severely impacting the quality of my stay. It is highly disappointing that a hotel of your stature would prioritize hosting loud events over ensuring a peaceful and comfortable environment for your guests.
Lastly, I observed another guest experiencing overcharges at the pool area during my check-out. This raises concerns about the hotel's billing practices and further erodes the trust I had initially placed in your establishment.
Considering the exorbitant price I paid for my stay, which amounted to over $1300 per night, the lack of satisfactory resolution and the overall poor experience I encountered is simply unacceptable. The mere gesture of waving a $30 food charge does not adequately compensate for the numerous inconveniences and disappointments faced throughout my stay.
I strongly Not suggest this hotel at all.
Fred S
I usually don’t like to write a negative review, but in this case I can’t hold myself. ||It’s a beautiful hotel in heaven. |Hotel staff, specially Sarah at the front dest we’re fridley and very helpful. |However, the hotel manager JAVID was …
An excellent hotel at the outskirts of Bodrum with excellent service and concierge recommendations by Umut. Osman in particular is a great welcome with a continuous smile on his face and a huge willingness to assist where possible. Dining …
Location
Hours
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Monday
03:00 PM - 12:00 PM
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Tuesday
03:00 PM - 12:00 PM
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Wednesday
03:00 PM - 12:00 PM
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Thursday
03:00 PM - 12:00 PM
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Friday
03:00 PM - 12:00 PM
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Saturday
03:00 PM - 12:00 PM
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Sunday
03:00 PM - 12:00 PM
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